The most common problem with shopping online is receiving the delivery. We want our customers to enjoy their shopping experience and we are pleased to offer a range of delivery services to suit their personal needs.

Note, delivery services are subject to availability in your area, extenuating circumstances, and our usual terms and conditions apply. If you are unsure, contact our customer service team who will be pleased to help you.

CryptoGigastore ships orders from our warehouse location. On occasion, orders will be fulfilled directly by the manufacturer or distributor in order to reduce the shipping time. The shipping times below refer to items labeled with an availability of In Stock – Due to the high demand, the time for sorting and shipping of the orders may be increased up to 7 days.

US & CANADA DELIVERY OPTION

Shipping MethodOrder Processing TimeDelivery TimeTotal Ship Time
Express Shipping by DHL1-7 Business Days1-6 Business Days2-4 Business Days
Three-Day Shipping by DHL1-7 Business Days3 Business Days3-7 Business Days
Flat Rate Shipping by DHL1-7 Business Days7-10 Business Days8-11 Business Days

The shipping methods listed above are for residential and commercial destinations within the continental 48 United States. CryptoGigastore primarily uses DHL to ship orders. To provide the most affordable rates, small items shipped via Standard Flat Rate or DHL  will be delivered through a joint effort by DHL and UPS.

The shipping fee for each order is based on the destination and shipping method. For the most accurate shipping information, use the “Get shipping quote” link on the product pages or in your shopping cart.

Once an order has been shipped, we send our customers an email with the tracking number for the order. Click on the tracking link in the email to follow the location of the package on the carrier’s website.

EUROPE DELIVERY OPTIONS

Shipping MethodOrder Processing TimeDelivery TimeTotal Ship Time
Standard shipping by DHL1-7 Business Days2-5 Business Days

5-11 Business Days

Express shipping by DHL1-7 Business Days2 Business Days3-5 Business Days

We are glad to offer shipping to our EUROPE customers via DHL.  No import VAT will need to be paid by the customer on delivery.

To view the shipping amount for a product, simply add it to your shopping cart and then enter your postal code in the Calculate Shipping area on the shopping cart page.

Once an order has been shipped, we send our customers an email with the tracking number for the order. Click on the tracking link in the email to follow the location of the package on the carrier’s website.

INTERNATIONAL DELIVERY OPTIONS

Shipping MethodOrder Processing TimeDelivery TimeTotal Ship Time
Standard shipping by DHL Global Mail®1-7 Business Days5-7 Business Days6-9 Business Days
Express shipping by DHL Express®1-7 Business Days3-5 Business Days4-6 Business Days

At CryptoGigastore, we are glad to ship to most countries! We ship to all countries.

Brokerage fees, duties, and any other applicable taxes or import charges are included in your order, so you won’t need to pay additional fees for international orders.

The shipping fee for your order is based on its weight and destination, as well as the shipping method selected. Please, therefore, use the “Get shipping quote” link on product pages or on your shopping cart to view the available shipping methods and rates for your order.

Once an order has been shipped, we send our customers an email with the tracking number for the order. Click on the tracking link in the email to follow the location of the package on the carrier’s website.

FAQs

The shipping fee is based on the weight of the order, the shipping method and the destination. To see how much it would cost to ship a single item to you, please proceed to checkout by fill in your full shipping info and our shipping processor will provide you all options available to your country of origins.

Yes, we ship to most countries! For more information, please see our Shipping & Pickup page.

The shipping methods available vary from one destination to another, so we invite you to check our Shipping & Pickup page to view the shipping methods available for each destination. You will also see what shipping methods are available for you when you will proceed to checkout on our website.

We can ship to a different address mentioned by you.

Products that are in stock are generally shipped within 1–3 business days, while special pre-order products can take much longer. To that time, you need to add the package transit time with the carrier or warehouse, which is indicated when you select the shipping method.

For example, if you order a product that is in stock and choose to have it shipped via DHL Global Mail® (5–7 business days), your order will generally take 6–9 business days to arrive to your door or warehouse for pickup.

Pre-order products are available to purchase now and will be shipped to you as soon as we receive the item at CryptoGigastore. On the product information page, you will find the current ETA.

This is the estimated date that our suppliers have given us for stock to arrive at CryptoGigastore.

Your order will be shipped out on the day that the stock arrives at CryptoGigastore, with the rare exception that it arrives too late in the day, in which case it will be sent the following day.

We will send email updates to you to confirm estimated arrival dates.

You can cancel or amend your order anytime before the order has been dispatched to you.

For more information about, visit our Special pre-order page.

You can monitor your order status in your user account area. Once the order has been shipped, a link will be available for you to track it on the carrier’s website.

We will send you an e-mail with tracking information when we ship your order.

You may appoint a proxy at checkout; its easy! Your proxy can pick up the order by presenting the Pickup code or Order number and his/her own government-issued photo ID.

We will hold your order up to five business days. Abandoned orders will be canceled automatically.